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Frequently asked questions

Enrolment

• How do I enrol?
• Is there a toll-free number?
• When do I enrol?
• How long before I receive my learning materials?
• Can I change to another course after I've enrolled?
• How much does it cost?
• Can I get a concession?
• How do I get a refund?
• How old do I need to be to study at TAFE Open Learning?

Financial assistance

• Can I pay over a period of time?
• Will Centrelink pay me an allowance if I intend to study full-time?

Recognition of prior learning

Study, learning and motivation

• I haven't studied for a long time - how do I develop good study skills?
• How do I know how much time to spend on each unit?
• How do I maintain motivation?
• Where can I study besides home?
• Where can I get access to a computer?
• What is Learning Network Queensland (LNQ)?
• How do I contact my tutor?
• What back-up support is available to me?

Assessment

• Do I need to use a computer for my assignments?
• Do I need to reference books I have used as source information for my assignments?

Textbooks

• Do I need to buy the recommended textbooks?
• Where do I purchase textbooks?
• Can I borrow textbooks from the library?

Certified documents

• What is a certified copy?
• Why do I need a certified copy of some documents?
• Where can I find a Justice of the Peace or a Commissioner of Declarations?

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